WestCoastTops started in the mid-90’s as a full-service General Contracting company catering to custom kitchen and bathroom renovations, additions, and home enhancements. Owner’s, Paul and Michelle Flammia, saw a need for world-class customer service that was rarely seen in the home improvement industry and, through this vision, built a reputation for excellence around this philosophy. “All of our customer’s remain friends,” says Paul, “and they know we are here for them on any detail, no matter how small or large, even after the project is completed."
Over the years, WestCoastTops has streamlined into the specialization of exotic countertops and custom cabinetry. “We have met so many people and made friends in various countries of origin, which gives us an edge in the industry to acquire natural stone from all over the world. We are a leader in the market of obtaining rare, exotic stones that no one else can get. That’s one of the qualities that sets WestCoastTops apart from other companies. We also offer our clients the opportunity to select their own stone slab from our inventory for their home. It makes every project more personable when the client is included in the selection process, as well as the design.” Being able to bring beautiful, natural stone from anywhere in the world to your home is a remarkable feat. One that WestCoastTops is extremely proud to offer.
WestCoastTops is a company built on hardwork, experience, and creative thinking, all of which are inherent traits of the business owners. Most new projects come from customer referrals, and because we keep such strong relations with all of our customers, we have a generous amount of repeat customers. WestCoastTops does minimal advertising to keep costs low, and these savings are passed along to all clients. “Our marketing consists of participating in one of Richmond’s greatest weekend events: The Richmond Southern Women’s Show”. WestCoastTops sponsors the Celebrity Cooking Stage, providing cabinetry and beautiful granite countertops for the chefs. WestCoastTops also creates a new, award winning booth each year. “We have won a First Place award every year that we have been in the show since 1997. Our previous customer’s come back to see us and, of course, we meet new customers, who become our friends. We want every customer to feel like they have known us for years."
As for the future, WestCoastTops is looking forward to new projects and new friends. “Meeting people and making them happy is what we are all about. And, of course, continued success helping homeowners to enjoy the home makeover experience.”
We will be here for you when you need us. Just call us when you are ready.